We dedicate ourselves to the customer experience with a 100% Satisfaction Guarantee. If you are unsatisfied with the product, let us know within 14 days of your purchase and we will issue a full refund. Unfortunately, we will not be able to honor refunds after the 14 days guarantee period has expired.

We take the quality of our products very seriously. If you receive a damaged or defective product, please let us know, and provide a picture to assist us in properly addressing the issue.    

Our chocolates are backed by our 100% Satisfaction Guarantee. If you’re not satisfied with your purchase for any reason let us know. Contact us at support@mamancytea.com. Due to the perishable nature of chocolate and confectionery we will not accept any returns.  Additional charges will be applied for shipping costs. Please review our complete Terms & Conditions and Shipping Policy page for a complete guideline.